Effective: 1 January 2026
Book Exchange Hub ("we", "us") operates the website bookexchangehub.digital. This policy explains what data we collect, why, and how we protect it.
Data We Collect: When you submit an enquiry form, we collect the information you provide: email address, name, phone number (if given), interest area, and message content. We also collect basic analytics data (pages visited, browser type, approximate location) via server logs.
How We Use Data: Enquiry data is used solely to respond to your message and, if relevant, to follow up on partnership or community setup discussions. Analytics data helps us understand which glossary entries and resources are most used, so we can improve content.
Storage & Security: Form submissions are stored on encrypted servers within the United Kingdom. We retain enquiry data for 24 months, after which it is deleted unless an ongoing relationship exists. We do not sell, rent, or share personal data with third parties except where required by law.
Cookies: We use a single localStorage flag to remember your cookie consent preference. No tracking cookies are deployed. If we introduce analytics cookies in future, this policy will be updated and fresh consent requested.
Your Rights: Under UK GDPR, you may request access to, correction of, or deletion of your personal data at any time by emailing [email protected]. We will respond within 30 days.